Privacy Policy

Effective Date: 17th October, 2024.

 

At BuyFuel, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

By accessing or using BuyFuel, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using the app immediately.

 

1. Information We Collect

We collect several types of information from and about users of our app, including:

 

1.1. Personal Data

When you register for an account or use the BuyFuel app, we may collect personally identifiable information, such as:

  • Full name
  • Email address
  • Phone number
  • Home or delivery address
  • Payment information (through secure third-party processors)

 

1.2. Fuel and Location Data

  • Fuel-related transaction details, including fuel type, quantity, and price.
  • Location data (e.g., the nearest filling station or delivery destination). You may choose to disable location services, but this may affect the functionality of certain features.

 

1.3. Device Information

We collect information about the device you use to access the app, including:

  • Device type (e.g., iPhone, Android)
  • IP address
  • Operating system and version
  • App usage and performance statistics

 

1.4. Transactional Data

We collect data related to your purchases and transactions on the app, such as:

  • Fuel purchased
  • Payment method
  • Delivery or collection method
  • QR code generated for fuel verification

 

2. How We Use Your Information

We use the information we collect from you to:

  • Provide and improve services: Process transactions, enable fuel purchases, and ensure secure payments.
  • Enhance user experience: Personalize your interactions with the app by providing relevant fuel station recommendations, targeted offers, and delivery services.
  • Communication: Send transactional emails, updates, and notifications about your account and fuel orders.
  • Analytics: Monitor and analyze usage and trends to improve app performance and the services we offer.
  • Security: Ensure the security of your account, transactions, and personal information.

 

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:

 

3.1. Service Providers

We work with third-party service providers to perform tasks such as:

  • Processing payments
  • Delivering fuel to your location
  • Analyzing app usage and performance These service providers only receive the information necessary to perform their tasks and are obligated to protect your information.

 

3.2. Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., courts or government agencies).

 

3.3. Business Transfers

If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

 

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When no longer needed, your personal data will be deleted or anonymized.

 

5. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data during transmission (e.g., payment information)
  • Secure servers and firewalls
  • Regular security audits

However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

 

6. Your Rights

As a user, you have several rights regarding the information we collect about you, including:

 

6.1. Access and Correction

You can request access to the personal data we hold about you and request corrections to any inaccurate or incomplete information.

 

6.2. Deletion

You have the right to request the deletion of your personal data, subject to certain legal limitations (e.g., financial transaction data required for record-keeping).

 

6.3. Withdraw Consent

Where you have provided consent for the collection, use, or sharing of your personal data, you can withdraw your consent at any time by contacting us.

 

6.4. Object to Processing

You may object to certain types of data processing, such as direct marketing.

 

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience. These technologies allow us to:

  • Remember your preferences
  • Analyze app performance and usage trends
  • Deliver personalized content and offers

You can control the use of cookies through your device settings, but disabling them may limit the functionality of certain features.

 

8. Children’s Privacy

Our app is not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information from our records.

 

9. Third-Party Links

Our app may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites, and we encourage you to review their respective privacy policies before providing any personal information.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will notify you via email or in-app notification. Your continued use of the app after any changes to the Privacy Policy will constitute your acceptance of those changes.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you want to exercise your rights regarding your personal information, you can contact us at:

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